WhatsApp

Privacy Policy

Last updated: 29 June 2026

Rizelex Academy (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information shared by visitors, enquiries, demo attendees, and learners.

1. Who we are

Rizelex Academy provides practical Digital Marketing + AI training in Vadodara through offline small-batch sessions, demo sessions, mentoring, and related learning support.

Business name: Rizelex Academy
Address: 414, Nr. HCG Cancer Hospital, Sun Pharma Rd, opp. Satsang Party Plot, Atladara, Vadodara, Gujarat 390012
Phone / WhatsApp: +91 92655 28658
Email: rizelexacademy@gmail.com

2. Information we collect

We may collect the following information when you contact us, book a demo, enrol in a course, make a payment, or interact with our website:

  • Name
  • Phone number / WhatsApp number
  • Email address, if shared
  • City or location, if shared
  • Course interest, learning goals, and enquiry details
  • Demo booking and attendance details
  • Payment confirmation details such as transaction ID, amount paid, date, and payment status
  • Basic website usage information such as pages visited, if analytics tools are enabled

We do not collect or store your debit card, credit card, UPI PIN, net banking password, or full payment instrument details. Payments are processed through authorised payment gateways or payment methods.

3. How we use your information

We use your information to:

  • Reply to your enquiry
  • Share course, demo, batch, fee, and timing details
  • Book and manage your free demo
  • Confirm enrolment and payment status
  • Provide course support, reminders, assignments, and updates
  • Improve our website, course communication, and learner experience
  • Maintain records for accounting, compliance, and legal requirements
  • Contact you regarding relevant Rizelex Academy updates, unless you ask us not to

4. WhatsApp, phone, and email communication

When you message us on WhatsApp, call us, or share your contact details, you agree that we may contact you regarding your enquiry, demo, course details, payments, batches, and learning support.

You can ask us to stop promotional communication at any time by messaging “STOP” on WhatsApp or emailing us.

5. Sharing of information

We do not sell your personal information.

We may share limited information only when necessary with:

  • Payment gateway or payment service providers
  • Communication tools such as WhatsApp, email, SMS, or calling services
  • Website hosting, analytics, or technical service providers
  • Accounting, legal, or compliance professionals, if required
  • Government, legal, or regulatory authorities, if required by law

6. Data security

We take reasonable steps to protect your information from unauthorised access, misuse, loss, or disclosure. However, no website, internet service, or digital communication system can be guaranteed to be completely secure.

7. Data retention

We keep your information only for as long as necessary for enquiry handling, course support, accounting, legal compliance, dispute resolution, and business records.

If your data is no longer needed, we may delete, anonymise, or securely archive it.

8. Your rights and choices

You may contact us to:

  • Ask what personal information we hold about you
  • Correct or update your information
  • Request deletion of your information, where legally possible
  • Withdraw consent for promotional communication
  • Raise a privacy-related concern

To make a request, contact us at:

Phone / WhatsApp: +91 92655 28658
Email: rizelexacademy@gmail.com

We may need to verify your identity before processing certain requests.

9. Children and minors

Our courses are generally intended for adults and serious learners. If a learner is below 18 years of age, enrolment, payment, and consent must be handled by a parent or legal guardian.

10. Third-party links and tools

Our website or course communication may include links to third-party tools or platforms such as WhatsApp, Google, Meta, AI tools, payment gateways, or other learning resources. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of third-party platforms.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact us

For privacy-related questions or requests, contact:

Rizelex Academy
414, Nr. HCG Cancer Hospital, Sun Pharma Rd, opp. Satsang Party Plot, Atladara, Vadodara, Gujarat 390012
Phone / WhatsApp: +91 92655 28658
Email: rizelexacademy@gmail.com